Project Management for Managed Service Providers
As a business that provides a managed service, we understand the difficulties that arise from trying to perfect your service so that it meets the needs of your customers. No matter what service you provide, you want to make sure that your customers are receiving exemplary service, and that is where we can help.
Project management is not easy, and whether you are hiring somebody to do it for you or training in it so you can provide it yourself, The Advice Stand has everything you need. You could say that we’ve perfected providing our services, so we can help you perfect the provision of yours.
What are our project management services for managed service providers?
At The Advice Stand, we give you the right structure and documentation so you can seamlessly onboard your clients, assess their environments and manage their tech-stack day-to-day without having to contend with convoluted and drawn out processes.
We help guide you through these tasks by effectively translating technical issues into a context that better reflects the goals of your business. Working with us means you get to provide your service to your customers without them thinking you’re trying to upsell technology for the sake of it. Your clients will uplift their technology before expiry-dates because they understand the benefits, not because they feel coerced into it.
That is our ethos. As problem solvers, there is a clear reason behind every action we take. We will help you adopt this approach too, strengthening your business with a purpose-based approach.
Why is project management important for managed service providers?
Project management is important for managed service providers because you can’t hope to provide managed services if you can’t manage your projects. Both processes are intrinsically linked, and the effort you put towards one will directly influence the other.
Hiring an experienced project manager allows you to delegate your efforts effectively, while also ensuring that your project management is expertly handled. Whether you’re outsourcing your project management or learning to perform it yourself, The Advice Stand has everything you need.
What pains can arise for a managed service provider without a qualified project manager?
Due to the aforementioned link between a managed service provider’s project management and their ability to provide a service, a managed service provider has a lot to lose from poor project management, such as:
An increase in unnecessary labour hours
Huge financial losses
Customer and staff dissatisfaction
Failure to compete with other businesses that provide the same services, etc.
These problems seem obvious, but that just makes it all the more important that you avoid them by prioritising project management for your managed service provider. That is where The Advice Stand can help, as we not only provide expert project management services, but project management training as well.
Do you provide project management training for managed service providers?
We provide a project management training course that comes in two different iterations:
Informal coaching, in which we guide clients throughout the project life cycle, resulting in more confidence and stability once their project wraps up
Formal coaching, in which we offer larger training sessions and workshops to help hone project management skills as well as fine-tune methodologies so that they cater to your environment.
How do I hire a project manager?
If you are looking to hire a project manager for your managed service provider business, contact us so we can provide you with the project management that your business needs.